One of the typical reasons to get a server of your own is the fact you will have complete control over the software environment and you can install anything you'd like. This will enable you to run apps that need specific software to be present on the hosting server, which isn't possible with a shared web hosting server in which you can install software only inside the account, but not on a root level. If you are not very experienced with this kind of matters, nonetheless, you might come across issues since managing a hosting server of your own is different from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, thus our administrators can handle a variety of tasks that should be carried out or can resolve a variety of problems that you might experience.

Installation and Troubleshooting in VPS Web Hosting

The upgrade can be acquired with all virtual private server packages which we offer and you can add it either during the signup or anytime later via your billing Control Panel. It comes with one hour of custom work on your hosting server, so our admins could aid you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed if it doesn't work, so you won't need to waste time to determine what's wrong since they can assist you in a very quick and expert way. Because this is a one-time upgrade, you could get it just if you need it and if a particular task takes less time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you can't do something on your own or in case you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a certain task.

Installation and Troubleshooting in Dedicated Servers Hosting

You could add the upgrade to any of the Linux dedicated servers hosting that we offer at any time that you need it. If you need any custom work from our administrators immediately after your server is set up, you can acquire the upgrade during the server signup process, or if you need something to be carried out later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features 60 minutes work from our admins on your machine, so in the event that you experience any difficulties to install a third-party software or some application gives errors and doesn't work the way it is supposed to, our professionals will be able to help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is suitable if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it provides.