Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer guarantee with all our Linux cloud web hosting services packages, which means that every single support inquiry you send will be responded to within 60 minutes maximum. Our support crew members are qualified to promptly handle any case and to ensure that you get timely advice on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a team of skilled professionals who’re prepared to respond to your questions immediately. You could speak to the tech support crew by opening a tech support ticket from your Web Hosting Control Panel or by sending us an email. On working days, you may as well contact us on the telephone or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a substantial knowledge base into the Control Panel so as to get beneficial step by step details anytime. Each part of the Control Panel features its own contextual help area having a selection of how–to content articles. We have also organized video tutorials to offer you with a greater visual representation of the correct way to accomplish any presented task.