Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center section incorporated into your Web Hosting Control Panel. It offers a comprehensive database with regularly asked questions and in–depth instructional articles contributed by our expert customer support team.

  • Top quality support service

  • Tutorial Videos

  • If you would like to see how an action is achieved or how a problem is resolved, rather than just reading about it, then check out our collection of step–by–step video tutorials. They address a lot of different topics and will help you swiftly learn how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock help desk service with a 1–hour ticket response guarantee. A team of capable tech support engineers will be available to you to reply to all the queries that you might possibly have. During off–peak times, an answer will be provided in even less than 20 minutes.