1 hour ticket response
We are committed to supplying a swift and appropriate solution to each customer support ticket posted by a customer. Our well–trained help desk support team representatives will examine your issue and will offer you the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average ticket response time has proven to be 20 minutes.
A Top–Class Support Service
Each member of our customer care team has many years of experience in the Linux cloud web hosting services arena and the majority of them have worked for us for at least 5 years. They are all eager to reply to all your queries in the most professional manner possible.
An Easy–to–Browse Help Section
Built into the Web Hosting Control Panel is an intuitive Help Center section, which features various information sources. You can browse through a constantly updated knowledge base offering web hosting account management articles and website administration articles, watch the instructional video tutorials or check out our F.A.Q. archive.
